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How AI Is Reshaping Debt Collection As A Customer-Centred Banking Function

How AI Is Reshaping Debt Collection As A Customer-Centred Banking Function

For years, debt collection meant agents dialling through call lists, following fixed scripts and sending identical reminders to every customer, whatever their circumstances. That model struggles in digital finance. People now expect prompt, respectful communication and an easy way to sort things ou [...]
Terror Hijack - Inside Cockpit Stabbing Of FlyDubai Flight 1073

Terror Hijack – Inside Cockpit Stabbing Of FlyDubai Flight 1073

Flydubai's flight FZ1073 took off from Dubai International Airport in the UAE at 03:05 GMT (07:05 local time), en route to Ben Gurion Airport. Two hours into its journey on Wednesday (September 30), the Boeing 737 MAX 8 carrying 174 people - mostly Israeli passengers - plunged more than 17,000ft (5 [...]
Saving Selangor – Anwar-led PH To Welcome Bersama & Azmin

Saving Selangor – Anwar-led PH To Welcome Bersama & Azmin

Resources, time, and money had been wasted when the High Court acquitted former Prime Minister Muhyiddin Yassin on September 15 of four charges in his graft trial linked to the Jana Wibawa programme. The acquittal was for a charge of abusing his position for a RM200 million bribe and three counts o [...]
A Perfect Storm – Something Else Causing Bond Market Havoc

A Perfect Storm – Something Else Causing Bond Market Havoc

In a rare move, Donald Trump personally welcomed Xi Jinping's entourage at Andrews Air Force Base as the U.S. Air Force band marched on the tarmac and U.S. and Chinese flags flew. The last American president to welcome a foreign leader at Andrews John F. Kennedy in 1962, although Trump welcomed Rus [...]
Rare Window - How Xi Hopes To Swing Trump Against Taiwan

Rare Window – How Xi Hopes To Swing Trump Against Taiwan

US President Donald Trump is giving Chinese President Xi Jinping a king’s welcome this week, as he pursues what the White House calls “strategic stability.” The question is whether there will be much substance beneath the surface pomp. The administration is fast losing the Iran War. China is [...]
The Technology Behind the Next Generation of Aerospace and Security

The Technology Behind the Next Generation of Aerospace and Security

The aerospace and security industries are entering an era where technology is no longer simply improving existing capabilities. It is changing what aircraft, satellites, surveillance systems, and defence platforms can actually do. Artificial intelligence, advanced sensors, autonomous systems, secur [...]
Najib’s House Arrest – Oscars For Anwar, Hannah, Loke & Fans

Najib’s House Arrest – Oscars For Anwar, Hannah, Loke & Fans

I have stated my views honestly, guided by my conscience and with the best interests of the nation in mind – says Hannah Yeoh. About a week later, the Federal Territories Minister, who is also a critical member of the Pardons Board, denied ever signing a house arrest order for former Prime Minist [...]
Inflation Too High, Too Long – Fed Hikes Interest Rate, Another Coming

Inflation Too High, Too Long – Fed Hikes Interest Rate, Another Coming

In a move widely anticipated by Wall Street, the Federal Reserve unanimously raised its benchmark interest rate by a quarter percentage point – with a possibility of one more increase in the cards before year-end. Effectively, the rate hike moves the central bank’s target range on the overnight [...]
Financial Crisis - Why 5% Treasury Yield Keeps Investors Up At Night

Financial Crisis – Why 5% Treasury Yield Keeps Investors Up At Night

For months, many investors had viewed the 4.5% yield on the benchmark 10-year note as an attractive point to step in and buy bonds. But as yields surged through that level, market participants adjusted their view and opinion. Analysts and economists then believed that the ⁠10-year yield was headi [...]
Sept 11 Political Drama – Why Najib’s Second Pardon Postponed

Sept 11 Political Drama – Why Najib’s Second Pardon Postponed

On the day the United States remembered the terrorist attacks 25 years ago, Malaysia was almost hit by a huge explosion on September 11 – a sudden release of Najib Razak from jail. Currently in Kajang Prison, Najib was scheduled to complete his term only on Aug 23, 2028 after securing a part [...]


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